Privacy Policy
Your privacy is important to us. This policy explains what information we collect through this website, how it is used, and how it is protected. It does not govern the privacy of your clinical records, which are protected separately under HIPAA and Michigan state law.
Who We Are
This website is operated by Soulful Science Counseling & Consulting, a private therapy practice owned and operated by Jennifer Austin, LMSW-C, located at 1611 W Centre Ave, Suite 204, Portage, MI 49024. You can reach us at jennifer@soulfulsciencemi.com or (269) 478-9529.
Information We Collect
We may collect information in the following ways:
- Contact form submissions — your name, email address, optional phone number, and message.
- When you call or email us directly — your name, phone number, email address, and any information you share.
- Web server logs — our hosting provider may automatically log standard technical information such as your IP address, browser type, and pages visited. This is not linked to personally identifiable data.
- Cookies — this site does not use advertising cookies or tracking pixels. Our web host may set functional session cookies required for basic site operation.
How We Use Your Information
Any personal information you share with us is used solely to:
- Respond to your inquiry
- Schedule an initial consultation
- Provide information about our services
We do not sell, rent, share, or trade your personal information with third parties for marketing purposes.
Clinical Records and HIPAA
If you become a client, your clinical records are governed by our Notice of Privacy Practices, which you will receive at the start of treatment. Your health information is protected under HIPAA and applicable Michigan state law. This website privacy policy does not apply to your clinical records.
Third-Party Services
This website uses Google Fonts to display typography. Google may collect certain technical data when fonts are loaded. Please refer to Google's Privacy Policy for more information. We do not use Google Analytics, Facebook Pixel, or other tracking services on this site.
Data Security
This website is served over HTTPS. We take reasonable steps to protect any information you send us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can remove it.
Your Rights
You may contact us at any time to ask what information we have on file, request deletion of non-clinical information you have shared, or ask questions about how your information is handled. Requests related to clinical records must go through the process outlined in our Notice of Privacy Practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will be revised accordingly. Continued use of this website after changes are posted constitutes acceptance of the updated policy.
Contact Us
Soulful Science Counseling & Consulting
1611 W Centre Ave, Suite 204, Portage, MI 49024
(269) 478-9529 · jennifer@soulfulsciencemi.com